Effective Date: January 29, 2026

Introduction

At Fairplay, we consider your privacy and the security of your personal information to be fundamental priorities. This Privacy Policy details how we collect, use, and protect your information when you access our website, use our mobile application, or engage with any of our services. By creating an account or using our platform, you agree to the practices outlined in this policy. Our goal is to provide a transparent overview of our data handling practices so you can use our platform with confidence.

1. Information We Collect

To provide a secure and efficient gaming experience, we collect certain information from our users. This information is categorized as follows:

a) Personal Information
This is data that can be used to identify you directly. When you register and use our platform, we collect:

• Full Name: To verify your identity.
• Email Address: For communication, support, and account recovery.
• Mobile Number: For account verification via OTP and important notifications.
• Date of Birth: To ensure you are of legal age (18+) to use our services.
• Payment Information: Details related to your bank account, UPI ID, and digital wallets to process transactions.
• Fairplay ID and Credentials: Your unique username and encrypted password for secure account access.

b) Non-Personal Information
This is technical data that does not personally identify you. It is collected automatically when you interact with our platform:

• IP Address: To identify your general location for regulatory compliance and security purposes.
• Browser Type and Version: To optimize website performance for your browser.
• Device Type: Information about whether you are using a mobile phone, tablet, or desktop.
• Operating System: To ensure compatibility with our application and services.
• Activity Logs: Records of pages visited, features used, and time spent on our platform to help us improve user experience.

c) Cookies & Tracking Technologies
We use standard technologies to gather information about your usage patterns:

• Cookies: Small data files stored on your device that help us remember your preferences and keep you logged in.
• Web Beacons: Tiny graphics that help us track user activity and analyze the effectiveness of our platform.

2. How We Use Your Information

We use the information we collect for specific and legitimate purposes, all aimed at enhancing your experience and maintaining platform integrity. These purposes include:

• Account Management: To create, manage, and maintain your Fairplay account.
• Transaction Processing: To facilitate deposits, process withdrawals, and manage your financial activity securely.
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide timely assistance.
• Service Improvement: To analyze usage data, identify areas for improvement, and enhance the features and functionality of our website and app.
• Marketing and Communication: To send you updates, promotional offers, and newsletters, but only with your explicit consent. You can opt out at any time.
• Fraud Prevention: To monitor for suspicious activities, prevent fraudulent transactions, and ensure the overall security of our platform.
• Legal Compliance: To adhere to our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

3. Sharing Your Information

Fairplay does not sell, rent, or trade your personal data to third parties. We only share your information in limited and necessary circumstances, which include:

• Payment Processors: We share transaction details with trusted third-party payment gateways to securely process your deposits and withdrawals.
• Regulatory Authorities: We may be required to disclose your information to law enforcement or governmental bodies if compelled by law or a court order.
• Third-Party Service Providers: We work with partners for essential platform operations, such as email delivery, data analytics, and hosting. These partners are contractually bound to protect your data.
• Fraud and Security: We may share information with specialized agencies to investigate and prevent fraudulent activity and protect our platform and users.

We ensure that any third party we work with adheres to strict privacy and security standards comparable to our own.

4. Data Security

Protecting your information is a core commitment at Fairplay. We employ a multi-layered security approach to safeguard your data from unauthorized access, alteration, or disclosure. Our measures include:

• SSL Encryption: All data transmitted between your device and our servers is protected with Secure Socket Layer (SSL) encryption.
• Secure Authentication: We use robust login protocols and OTP verification to protect your account.
• Secure Servers: Your data is stored on secure servers with restricted access and continuous monitoring.
• Regular Audits: We conduct routine security audits to identify and address potential vulnerabilities.

While we take extensive measures to secure your data, it is important to remember that no system is 100% impenetrable. We encourage you to protect your login credentials and use strong, unique passwords to enhance your account security.

5. User Rights

As a Fairplay user, you have specific rights regarding your personal information. These include the right to:

• Access Your Information: You can request a copy of the personal data we hold about you.
• Correct Your Details: You have the right to correct or update any inaccurate or incomplete information.
• Request Deletion: You can request the deletion of your account and associated data, subject to our legal and financial record-keeping obligations.
• Opt-Out: You can withdraw consent for marketing communications at any time via the “unsubscribe” link in our emails or by contacting support.
• Restrict Processing: You may request that we limit the use of your data for certain purposes.

To exercise any of these rights, please contact our support team through the Contact Us page. We will process your request in accordance with applicable laws.

6. Cookies and Tracking

We use cookies and similar tracking technologies to deliver a personalized and efficient user experience. Their primary functions are to:

• Maintain Sessions: Keep you logged in as you navigate between pages.
• Personalize Experience: Remember your preferences, such as language or favorite games.
• Monitor Usage: Help us understand how users interact with our platform so we can make improvements.
• Deliver Offers: Provide targeted promotions that may be relevant to you.

You have the option to manage or disable cookies through your browser settings. However, please note that disabling cookies may cause some features of the Fairplay platform to not function correctly.

7. Third-Party Links

Our website or app may contain links to external, third-party websites. This Privacy Policy applies only to the Fairplay platform. We are not responsible for the privacy practices of other sites. We strongly encourage you to review the privacy policies of any third-party website you visit before providing them with personal information.

8. Children’s Privacy

The Fairplay platform is strictly intended for individuals aged 18 and older. We do not knowingly collect or solicit personal information from minors. If we become aware that an account belongs to a user under the age of 18, we will suspend the account immediately and take steps to delete the associated information.

9. Responsible Gaming & Privacy

Fairplay is committed to promoting a responsible gaming environment. We provide tools that allow you to set deposit limits or self-exclude from our platform. Any information you provide to use these tools is treated with the utmost confidentiality and is used exclusively to enhance your safety and help you manage your gaming activity.

10. Changes to This Privacy Policy

Fairplay reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please do not hesitate to contact our dedicated support team. We are available 24/7 to assist you.

You can reach us through our official Support team by sending an email directly to support@fairplayclub.org.