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Terms and Conditions

Fairplay Terms and Conditions

Effective Date: January 29, 2026

1. Introduction

Welcome to Fairplay. These Terms and Conditions govern your use of our website, mobile application, and all associated services. By creating a Fairplay account, placing bets, or otherwise using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms, as well as our Privacy Policy and Responsible Gaming Policy. Please review this document carefully. If you do not agree with these terms, you must not use our services.

2. Account Registration

Your access to Fairplay’s services requires a registered account, which is subject to the following conditions:

  • Age Requirement: All users must be 18 years of age or older. We reserve the right to request proof of age and to suspend accounts until satisfactory documentation is provided.
  • Accurate Information: You agree to provide true, accurate, and complete personal information during registration, including your full name, mobile number, email address, and date of birth.
  • Account Security: You are solely responsible for maintaining the confidentiality of your Fairplay ID and password. Any activity conducted through your account will be considered your own.
  • Single Account Policy: Each user is permitted only one account. The creation of multiple accounts to circumvent limits or gain an unfair advantage is strictly prohibited and will result in the suspension or permanent termination of all associated accounts.

3. User Responsibilities

As a user of Fairplay, you agree to the following responsibilities:

  • Legal Compliance: You are responsible for ensuring that your use of our platform complies with all local laws and regulations regarding online betting in your jurisdiction.
  • Prohibited Activities: You agree not to use Fairplay for any illegal purposes, including but not limited to fraud, money laundering, or financing of terrorist activities.
  • Responsible Gaming: You must gamble responsibly. We strongly encourage you to use the tools available on our platform, such as deposit limits and self-exclusion, to manage your gaming activity. For more information, please visit our Responsible Gaming page.
  • Information Updates: You must promptly update your personal information if any changes occur to ensure your account details remain accurate.

4. Deposits and Withdrawals

All financial transactions on Fairplay are governed by the following rules:

  • Payment Policies: All deposits and withdrawals are processed according to Fairplay’s internal payout policies.
  • Transaction Limits: Minimum and maximum limits for deposits and withdrawals apply. These limits are displayed within the cashier section of your account and may vary based on your chosen payment method and account status.
  • Verification: Fairplay reserves the right to request identity verification documents (such as a PAN card or Aadhaar card) before processing any transaction. This is a standard security measure to prevent fraud and comply with regulatory requirements.
  • Accurate Details: You are responsible for providing accurate bank account, UPI, or other payment details. Fairplay is not liable for delays or losses resulting from incorrect information provided by you.

5. Betting Rules

All bets placed on the Fairplay platform are subject to the following rules:

  • Market Rules: Bets are settled based on the official results and rules of the respective sport or event.
  • Voiding Bets: Fairplay reserves the right to suspend, void, or cancel any bet at its discretion in cases of obvious technical errors, market manipulation, or other compliance issues.
  • Understanding Odds: It is your responsibility to understand the odds, market types, and potential payouts before placing a wager.
  • Live Betting: Live betting markets are subject to real-time odds fluctuations. While we strive for accuracy, Fairplay is not liable for bets that fail to process due to network latency, device issues, or rapid market changes.

6. Promotions and Bonuses

From time to time, Fairplay may offer promotions, bonuses, and other offers. These are subject to specific terms:

  • Offer Terms: Each promotion has its own set of rules, eligibility criteria, and wagering requirements.
  • Modification Rights: Fairplay reserves the right to modify, cancel, or withdraw any promotion without prior notice.
  • Wagering Requirements: Bonus funds are typically subject to wagering (turnover) requirements, which must be met before the bonus and any associated winnings can be withdrawn.
  • Fair Use: The misuse of bonuses or promotional offers is strictly prohibited and may result in the forfeiture of bonus funds and potential account suspension.

7. Responsible Gaming

Fairplay is committed to providing a safe gaming environment.

  • Platform Tools: We provide a suite of tools to help you stay in control, including deposit limits, time-outs, and self-exclusion options.
  • Support Resources: Our Responsible Gaming page provides tips, self-assessment tools, and links to professional support organizations.
  • Account Action: We reserve the right to temporarily or permanently suspend accounts that show signs of problematic or irresponsible gaming behavior.

8. Security and Privacy

Protecting your information is a top priority.

  • Data Protection: We use industry-standard SSL encryption and secure servers to protect your personal data and financial transactions.
  • User Responsibility: You must keep your login credentials secure and notify us immediately of any suspected unauthorized access to your account.
  • Privacy Policy: Our Privacy Policy provides detailed information on how we collect, use, and protect your data.

9. Intellectual Property

All content on the Fairplay platform is protected by intellectual property laws.

  • Ownership: All content, including text, graphics, logos, software, and trademarks, is the exclusive property of Fairplay or its licensed partners.
  • Prohibited Use: You may not copy, modify, reproduce, or distribute any content from our platform without obtaining explicit written permission from Fairplay. Unauthorized use may result in legal action.

10. Account Termination

Fairplay reserves the right to manage user accounts as follows:

  • Suspension and Termination: We may suspend, terminate, or restrict your account at our sole discretion for reasons including, but not limited to:
    • Violation of these Terms and Conditions.
    • Engagement in fraudulent, collusive, or suspicious activity.
    • Provision of false or misleading information.
    • Breach of local laws or regulations.
  • User-Requested Closure: You may request to close your account at any time by contacting our customer support team.

11. Limitation of Liability

  • Fairplay is not liable for any financial losses or damages resulting from technical issues, server downtime, network failures, or other unforeseen circumstances.
  • You are responsible for verifying the accuracy of your bet slip before confirming any wager.
  • Under no circumstances shall Fairplay be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

12. Fairplay Platform Usage Guidelines

You agree to use the Fairplay platform in a lawful and appropriate manner. The following activities are strictly prohibited:

  • Using automated scripts, bots, or other software to access or interact with the platform.
  • Attempting to hack, disrupt, or compromise the security of our servers or services.
  • Engaging in spamming, phishing, or other unsolicited communications.
  • Colluding with other users to manipulate betting markets or game outcomes.
  • Violation of these guidelines will result in immediate account termination and may be reported to the relevant authorities.

13. Dispute Resolution

Should a dispute arise, we are committed to resolving it fairly and efficiently.

  • Initial Contact: For any issue or dispute, your first point of contact should be our customer support team. Please provide all relevant details, including your username and transaction IDs.
  • Escalation: If the support team cannot resolve your issue to your satisfaction, you may request to have the matter escalated to a manager for review. We aim to provide a final response within 14 business days.

14. Amendments to Terms

Fairplay reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a new “Effective Date.” It is your responsibility to review these terms periodically to stay informed of any updates. Continued use of the platform after changes have been posted constitutes your acceptance of the revised terms.

15. Governing Law

These Terms and Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of Curaçao. You agree to submit to the exclusive jurisdiction of the courts of Curaçao for the resolution of any disputes.

16. Contact Information

For any questions, concerns, or support requests related to these Terms and Conditions, please contact us through our official channels:

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